Legal

Privacy Policy

Last updated: 7 October 2026

1. Who we are

Zero to Seen is operated by RT Global LLC, trading as Zero to Seen, of 16192 Coastal Highway, Lewes, Delaware 19958, USA. We are responsible for the personal information described here.

2. What we collect

• Account and billing: name, email, billing country/address and payment details, collected and processed by Stripe at checkout. We don't see or store full card numbers.
• Your Instagram handle (entered at checkout) and the public posts on that account that we work on.
• Sign-in data: your email and sign-in records when you log in to your dashboard.
• Usage and attribution data: the ad or link you came from (utm parameters, Meta click id “fbclid”), Meta browser identifiers (_fbp/_fbc cookies), IP address, browser and pages viewed.
• Support emails you send us.

3. How we use it

To provide the service on your Instagram account, take payments, send receipts and sign-in links, provide support, measure and improve our advertising, prevent fraud, and meet legal obligations.

4. Who we share it with

• Stripe (payments and billing portal)
• Meta Platforms (advertising measurement via the Meta Pixel and, when enabled, Conversions API)
• Supabase (account sign-in and data hosting) and Vercel (website hosting)
• Our fulfilment partner, which receives your email, Instagram handle and subscription status to deliver the service
• Email delivery for receipts, sign-in links and support
• Authorities where required by law

We don't sell your personal information.

5. Cookies, pixels and attribution

We use the Meta Pixel and a first-party cookie/local-storage entry (“zts_attr”, kept for about 90 days) that remembers which ad or link brought you here, so we can tell which ads lead to sign-ups. You can control cookies through your browser settings and Meta ad preferences.

6. International transfers

We and our service providers process and store information in the United States and other countries where those providers operate. By using Zero to Seen you understand that your information may be processed in the US.

7. Retention

We keep account, billing and fulfilment records for as long as your subscription is active and for a reasonable period afterward for support, accounting, fraud prevention and legal obligations. Attribution data is kept for about 90 days. Support emails are kept as long as needed to resolve your request and for our records.

8. Your rights

Depending on where you live, you can ask to access, correct or delete your personal information, or object to certain uses. Email support@zerotoseen.com to make a request. Nothing in this policy limits rights you have under applicable law that cannot be waived.

9. Security

We use industry-standard safeguards appropriate to the data we hold, including encrypted connections (HTTPS), Stripe-hosted payment forms (we never see full card numbers), and access controls on our systems. No method of transmission or storage is 100% secure.

10. Children

Zero to Seen is not for anyone under 18.

11. Changes

We'll update the date above and, for significant changes, email active subscribers.

12. Contact

Email support@zerotoseen.com. Postal: RT Global LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA.