Legal

Refund & Cancellation Policy

Last updated: 7 October 2026

1. Your subscription in brief

2. How to cancel

  1. Go to zerotoseen.com/account and enter the email you used at checkout.
  2. Open the sign-in link we email you.
  3. Click Manage or cancel subscription and confirm the cancellation in the secure Stripe billing portal.

You don't need to email us to cancel. If you can't access your email, contact support@zerotoseen.com and we'll cancel for you.

3. When cancellation takes effect

Cancellation takes effect at the end of the current paid period. Service continues until then. There are no further charges after cancellation. You cancel online via your account (Stripe portal).

4. Refunds

Our services are non-refundable and sales are final once payment is processed and activity has been delivered. We do not offer refunds for change of mind.

If you request cancellation before the service is set up or delivered (within 6 hours of purchase), we may offer a credit of equal or lesser value toward Zero to Seen (not a cash refund), at our discretion.

If we investigate a billing error and the error is ours, we will issue a full refund of the incorrect charge.

5. Monthly add-ons and upgrades

At checkout you can optionally add Reel Boost and/or Comment Boost ($19 per month each) and/or Story Boost ($29 per month). They bill monthly together with your plan until you remove them or cancel. You can remove an add-on, or cancel everything, anytime online from your account, in the same Stripe billing portal you use to cancel. Removed add-ons end at the end of the current paid period. The post-pay upgrade to thousands of likes (+$99/month on top of your current plan) bills with your plan the same way; you can remove it or cancel anytime online from your account. Add-ons and the thousands upgrade follow the same refund and cancellation rules as the plan.

6. Billing errors

If you think you've been charged in error, email support@zerotoseen.com and we'll look into it. Duplicate or incorrect charges that are our error are refunded in full.

7. Your rights under applicable law

Nothing in this policy limits rights you have under applicable law that cannot be waived.

8. Contact

Email support@zerotoseen.com. Postal: RT Global LLC, 16192 Coastal Highway, Lewes, Delaware 19958, USA.